We are collecting stories on the site because we think it’s important to have a way to people to add their voice to this issue by sharing their story. It’s put’s a human voice to the issues with using technology, automating systems, and providing a blanket solution without providing staff and people that can right wrongs and help people when there is an error.
Please share your story with us if you have a Centrelink debt story that you believe has been issued in error or due to a fault in the system.
As frustrating as it is, persist with the appeals process, and know others are behind you.
Stories are 100% anonymous